POSITION: Receptionist
DEPARTMENT: Administration
SALARY RANGE: Starting at $20.87 per hour and increases depending on qualifications and experience
JOB LOCATION: Nelson House, MB
POSTING DATE: November 21, 2025
DEADLINE: Until filled
START DATE: A.S.A.P.
WORKING HOURS: Monday to Friday 8:30 a.m. to 4:30 p.m.
The Nelson House Medicine Lodge is hiring a full-time permanent receptionist to greet our relatives and visitors and perform various clerical tasks. Since this position acts as the first point of contact for the Medicine Lodge, the ideal person will be reliable, have a friendly and polite attitude, strong organizational skills and a willingness to assist.
The Nelson House Medicine Lodge works with adults with high levels of mental health and substance use disorders and has been exposed to significant serious or long-lasting trauma. Staff shall be aware of the inherent risks of working with this at-risk population we serve as well as other risks that may occur with new admissions.
POSTION SUMMARY: The Receptionist plays a key role in representing the Nelson House Medicine Lodge and it is important to arrive at work on time to greet our relatives (clients), staff and the public at large. Reporting to the Administrative Assistant, they are responsible for maintaining the reception area, keeping it clean, tidy, and organized. They must be prompt, courteous, and practice proper telephone etiquette when greeting visitors and the public at large. They will be aware of the programs and services offered at the NHML and be able to provide general information to the public. The Receptionist will assist the Intake & Aftercare Specialist in receiving applications and inquiries, collecting and inputting client data into the Addictions Management Information System (AMIS). The work is usually performed at their workstation within the organization.
QUALIFICATIONS: Must possess good communication and written skills; be professional in their interaction with our relatives, staff, and public; have the knowledge and abilities with human relation skills and telephone etiquette; have a strong consistent work ethic and ability to maintain confidentiality. All applicants must provide a Criminal Record and Vulnerable Persons Check and must sign an Oath of Confidentiality before the date of hire.
Must have experience with computers and software programs to assist in creating and maintaining Word and Excel documents; have ability to work with general office equipment; possess strong office and technical skills; have good time management and communication skills and is well-mannered and thoughtful is considered an asset to the business image of an organization.
EDUCATION AND EXPERIENCE REQUIRED: Certificate from a recognized business college or a high school diploma or a combination of training and work experience is required to be able to carry out their job tasks and duties effectively and efficiently. Willing to train the right person.
BENEFITS: After a successful 6-month probationary period, employees are eligible for the NHML’s comprehensive benefits package that includes dental and vision care, disability insurance and life insurance; Two-bedroom units available for rent on NHML property; Opportunities for training and participating in Indigenous practices that aid in the healing of program participants; Commuter vehicle for those who reside in Thompson; Moving allowance for those relocating to Nelson House.
***Contact us to request a full job description***
Send cover letter, resume, Adult Abuse and Criminal Records Checks to:
Ashley Swanson, Administrative Assistant
Phone (204) 484-2256 Email: [email protected]
We thank all those that apply, but only those selected for interviews will be contacted.
This position involves direct contact with residential clients and therefore we must encourage that you be an abstainer from any mood-altering drugs and alcohol for a minimum of 4 months.
An understanding of, and respect for, Indigenous culture as the foundation for recovery and the ability to speak an indigenous language is an asset.
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