Receptionist

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POSITION: Receptionist
POSTING DATE: Dec 11, 2023
DEPARTMENT: Administration
DEADLINE: Until filled
SALARY RANGE: $41,600.00 – 46,794.34 pending qualifications and experience
START DATE: TBD
JOB LOCATION: Nelson House, MB
WORKING HOURS: Monday to Friday 8:30 a.m. to 4:30 p.m.

POSTION SUMMARY:
The Receptionist plays a key role in representing the Nelson House Medicine Lodge. The Receptionist is responsible for maintaining the reception area, keeping it clean and tidy. They must be punctual, friendly, polite and courteous to clients, staff, visitors and to the public at large. Must be aware of the programs and services offered at the NHML, and be able to provide general information to the public.

PRIMARY DUTIES:
Greet all people coming in to the facility in a professional and courteous manner; Answer the telephone, screen and direct calls to appropriate personnel; Ensure confidentiality of clients and client records; Record incoming / outgoing mail and faxes and place in appropriate mailbox; Order supplies as required for staff and program needs; Ensure the supply room is stocked, clean and organized for staff to find office supplies easily. Must have ability to work with general office equipment and MicroSoft programs; Assist Administrative Assistant with filing and other duties from time to time; and is responsible for retrieving and returning files in the filing room; and Other duties as assigned from time to time.

QUALIFICATIONS:
Must have experience with computers and software programs to assist in creating and maintaining Word documents; Must have ability to work with general office equipment; Must possess strong office and technical skills and is courteous and tactful is considered an asset to the business image of an organization.
First Aid and CPR Training certificate or willing to obtain; Must possess good communication and written skills; Must be professional in their interaction with clients, staff, and public; Must have the knowledge, abilities and skills with human relation skills and telephone etiquette; and Must have strong work ethic and ability to maintain confidentiality. All applicants must provide a Criminal Record and Vulnerable Persons Checks, and must sign an Oath of Confidentiality.

EDUCATION AND EXPERIENCE REQUIRED:
Certificate from a recognized business college or a high school diploma or a combination of training and work experience is required to be able to carry out their job tasks and duties effectively and efficiently. Willing to train the right person.

BENEFITS:
After a successful 3-month probationary period, employees are eligible for the NHML’s comprehensive benefits package that includes dental and vision care, disability insurance and life insurance; Two-bedroom units available for rent on NHML property; Opportunities for training and participating in Indigenous practices that aid in the healing of program participants; Commuter vehicle for those who reside in Thompson; Moving allowance for those relocating to Nelson House.

Send cover letter, resume, Adult Abuse and Criminal Records Checks to:
Abigail Church, Operations Manager
Phone (204) 484-2256 Cell (204) 670-5261
Email: [email protected]

We thank all those that apply, but only those selected for interviews will be contacted.

This position involves direct contact with residential clients and therefore we must encourage that you be an abstainer from any mood-altering drugs and alcohol for a minimum of 4 months.
An understanding of Indigenous culture & the ability to speak Cree is an asset.

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